In everything that we do for our policyholders, our trusted Independent Agent partners, our employees, and our community, we know that delivering a genuinely friendly, responsive, and helpful interaction makes for a better experience for everyone involved.

That’s the power of “nice”. And, at Western National, nice is something we work to bring to every person and organization with whom we partner or serve.

Nice is saying “good morning” and asking “how are you”. Nice is providing extra detail so you better understand the next steps in your claim process. Nice is the peace of mind that comes from knowing you can trust the person on the other end of the call.


Nice is sincere. Nice has your back and shows up for you when you need it the most. Nice is a little word that does big things for everyone. From the customer experiences we provide to the relationships we foster with our policyholders, agency partners, and employees, nice is our whole deal. And don’t we all deserve a little more nice in our lives?

At Western National Insurance, nice is what’s guided us for over 100 years. And we’re just getting started.