When a major storm hits, it can leave you with many questions. Our online Catastrophe Center is designed to provide some guidance on your insurance policy in the aftermath of a tornado, wind-or-hail storm, or other catastrophic event.

What to do immediately after a storm:

  1. Protect yourself and your family
    • Keep calm, and stay in a safe place until the storm has ended.
    • Check the people around you for injuries. Begin first aid or seek help if necessary.
    • When you go outside, watch for downed power lines.
  2. Protect your property
    • Make temporary repairs to prevent further loss from rain, wind, or looting. These costs may be reimbursable, so keep the receipts.
    • Keep receipts for additional living expenses such as temporary housing. These costs may be reimbursable.
    • Make a detailed list of all damaged or destroyed personal property. Don't throw out damaged property until you have met with an adjuster.
    • Check utility lines and appliances for damage. If you smell gas, leave the building immediately.
    • Following a storm, there may be people going door-to-door asking to inspect your property for storm damage. We caution you not to sign any agreements prior to our inspection of the property, as these agreements could bind you to uncovered repairs or to specific contractors.
  3. Report your claim
    • Western National offers 24 hours a day, 7 days a week claim reporting. For information on reporting a claim, click here.