BULLETIN
August 15, 2023
Recent Hail Event and Claims Timeline at Western National
The recent weather event on August 11, 2023, in some areas of the Metro has early indications of wind and hail damage. We are anticipating an increase in claims as a result. As the storm event continues to unfold and additional damage becomes evident, we wanted to share the following information to better support our agency partners and our mutual policyholders.
How to Report a Claim
Western National offers 24 hours a day, 7 days a week claims reporting.
Phone: (855) 921-3164
Online Claim Submission: https://www.wnins.com/claims/
Email: newloss@wnins.com
Phone: (855) 921-3164
Please note: If your customer is experiencing an urgent matter with immediate need (e.g. water leaking into the home or other damage making the home unlivable), please call our Claims Department directly instead of sending an email. This is the quickest way to get assistance.
Once a claim is submitted, your customer can expect to hear from our team within 48 hours.
Additional resources for you and your customers:
