THE NEWSLETTER FOR AGENCY PARTNERS
Welcome to the Claims Corner! We’ll use this space to share timely, seasonal claims-related tips, reminders, and insights to help keep you informed and support client conversations throughout the year.
The party responsible for maintaining or repairing a building is not always the party whose policy should respond to damage. It is important to understand contractual obligations before a claim occurs.
Insurable interest generally means that a person or business would suffer a financial loss if property were damaged or destroyed. However, having an insurable interest does not automatically determine which policy responds to or creates coverage. The policy wording, lease language, property descriptions, limits, deductibles, and other insurance provisions must all be reviewed together.
When a client leases commercial space, as an agent, you add value for your client by encouraging a review of the entire property arrangement—not just the policy limits.
At the end of the day, a lease can assign responsibility, but it does not automatically create insurance coverage. Each party may have an insurable interest, but the insurance program should be structured with those respective interests and obligations in mind.
The most effective time to address these potential questions is before a claim occurs. Doing so can make the difference between a coordinated claim process and a dispute over who was supposed to pay. For any questions, please contact your Territory Sales Manager. We appreciate your continued partnership and support of our mutual policyholders.
Back in August, our Group bid farewell to our 2026 intern cohort. Throughout the summer, our interns gained hands-on experience by working with our teams and contributing their talent and fresh perspectives to departments across our entire Group.
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As part of our ongoing effort to support our agency partners, we wanted to highlight a few helpful resources available through our agency portal.
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Congratulations to agencies who are celebrating milestone anniversaries with Western National Insurance Group.
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ANNOUNCE FALL 2026 EDITION