Relationships

Western National is known as The Relationship Company and we have always defined success as a measure of the relationships we've built over time. We believe it's this commitment to relationships that explains our stability and growth over the past century, and that will help us continue to grow in the years to come.

Kindness, respect, and integrity matter here. Working here means caring for customers and co-workers in a genuine way. It’s about going above and beyond expectations and bringing kindness and decency to our work.

From the way we handle customer relationships to the relationship we create with our co-workers; we're committed to putting people and our relationships first.

Connectiveness

Service is not delivered by a company; it is experienced with people. We prioritize both a high quality and quantity of interactions with our customers. Though we are comprised of several companies, departments, and teams, we are all one community united in our values and goals.

We keep employees up to date with extensive and regular communication through our employee intranet and connect with our employees through quarterly town hall meetings, company events, and more.

The Power of Nice

In everything that we do for our policyholders, our agency partners, our employees, and our community, we know that delivering a genuinely friendly, responsive, and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. And, at Western National, nice is something we work to bring to every person and organization with whom we partner or serve.