At our Group’s Annual Meeting in March (held virtually for the first time ever), we recognized Katie Anderson with this year's Customer Experience Person of the Year Award. Katie joined Western National in 2015 as HR Coordinator and was promoted to HR Analyst – Payroll/Benefits in 2019. Katie has been described as diligent, dependable, and extremely patient and kind by her co-workers. Throughout her career at Western National, Katie has been commended for her accountability, dedication, and commitment to helping others. We are thrilled to have been able to present Katie with this year's Customer Experience Person of the Year Award.
Western National employees are nominated for the Customer Experience Person of the Year Award largely based on feedback we receive from employees and agency partners. If you’ve had a great experience with a Western National employee, we encourage you to email us at customerexperience@wnins.com.
As “The Relationship Company”, we believe that communication and collaboration are key factors to a successful partnership. One of the ways we work to enhance our partnerships with agents is by asking for your feedback about working with our Group. We recently sent our 2021 Annual Agency Survey. We appreciate your time and input, and we look forward to building on your feedback to enhance the experience of working with Western National.
